Website terms & service information

Free estimates and booking

The website lets you request a free estimate. A submitted request does not book an appointment, authorize work, or create a service contract. Our office will confirm availability, scope, pricing, and scheduling with you. Your accepted written estimate or service agreement governs the work, including payment terms, debris removal, and any applicable warranty.

Coverage and scheduling

Tree services and landscaping projects are available throughout DFW. Lawn maintenance is limited to properties near our existing lawn routes and must be confirmed for your address. The service map is illustrative and does not guarantee coverage. Weather, safe access, and project conditions may affect scheduling; contact our office about changes.

Property access and project details

Please provide accurate contact and property information. Before scheduled work, discuss access, locked gates, pets, sprinklers, underground utilities, and other relevant conditions with our office. Work scope, material choices, stump grinding, and hauling or leaving debris should be confirmed in your estimate.

Emergency requests

For emergency lawn or tree service, call (214) 861-0002. We respond to emergency requests in less than 24 hours; a response is not a promise that work will be completed within that time. This website is not monitored as an emergency dispatch service. For immediate danger to people, contact 911; for downed power lines, stay clear and contact the utility.

Payments and billing questions

Use the payment instructions on your invoice or the website’s payment options section. Do not send payment card details through the estimate form or by email. Our office will confirm applicable charges before payment. For invoice questions, payment records, or service concerns, call billing at (972) 836-4677 or email diaztreeandlawnservice@gmail.com.

Website content and third-party links

Project photos and videos show examples of our work; results vary by property and project. Review ratings and counts reflect the stated snapshot date. External sites, social media, and payment platforms operate under their own terms. Use this site lawfully and do not submit spam, impersonate someone, or attempt unauthorized access.

Company branding and original website content belong to Diaz Tree & Lawn Service or their respective rights holders. Permission is required for reuse beyond what applicable law allows. These website terms do not replace your service agreement or limit rights that cannot be waived under applicable law.

Accessibility and help

If you have trouble using the website or estimate form, call scheduling at (214) 861-0002 or email our office. We can help you request an estimate by phone and welcome reports of accessibility issues. Hablamos español.